Her mate that was with her was more sober and so I explained to her that I could not take her friend as a matter of health and safety as we do have a policy of reserving the right to refuse to take any passenger who is at risk of causing a hazard to the vehicle whilst being driven. Her mate explained that she had to get her home and so I got to thinking....
Hmmm..... If I take her and I cant get her out at the other end then I will need help. This takes time. I may not get the fare and so the police maybe involved so I said to the more sober one that I would take her if she travelled in the back with her and I would bring her back home.
She said she couldn't afford the fare back so thinking that more time would be wasted getting the police or any other help I decided to take the two women, bring one back and only charge the fare that it would have been to her house.
In a way I lost out by about £1.20 but at the same time it saved the hassle and saved more time if I did have problems at the other end.
I do recall reading somewhere and it may not be Barrow Councils rules. It may have been in a taxi magazine but there is a law somewhere to protect drivers along the lines of
- "The driver reserves the right to refuse to take any passenger who in his or her opinion may cause a danger to the vehicle, the motion of the vehicle or other passengers".
Not sure of the exact wording but its a catch 22. If we refused to take any drunken person then we wouldn't make any money but you have to draw the line somewhere.