The text- a-taxi service we offer really seems to be taking off lately , but it seems to be having some unexpected benefits for some disabled local folk. When I picked up a lady today she didn't say a word when she got in the cab, she instead handed me a piece of paper with the address she wanted taken too. Shortly after we had set of she indicated to me that she was deaf and also unable to speak, but that if she could see my face she could lip read. I asked her what she thought of the text-a-taxi service and did it help her at all, her reply was a double thumbs up and a huge smile. When we reached her stop she wrote on her notepad and showed me the two words "independence and freedom" wow what can you say what a bonus. Let's hope that more folk in this situation are made aware of this really useful aid.