Quite often when one of our telephonists takes a phone call from a customer, they don't always hear the name correctly. This could be for a number of reasons such as loud noise in the callers background, An unusual to pronounce name, The callers too drunk to say their name properly as well as operator error where the telephonist hasn't listened properly or has hit the wrong keys on the keyboard and spelt it incorrectly.
Not too long ago I got sent for a job in the name of "Proudcock", When I did pick up the fare, it turned out the name was "Proudfoot". Makes you wonder what was going through the operators mind at the time of the call.
However, earlier on today was the best so far as the image shown on the PDA unit below shows.
The name was "BASTET". Now if I try to say this as its spelt then it can very easily be mistaken for the word "Bastard" and I thought that there's no chance of me risking having my face used as a punchbag by someone if I pulled up outside the pub and shouted "Is anyone a Bas**rd.
I double checked with the radio operator and it turns out the name was BASSET.
Has anyone else ever picked up passengers with strange names or given to you incorrectly by a radio operator